Privacy Policy

TRIPLEGANGERS LLC ("WE") ARE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY.

Last updated: April 22,2024

Triplegangers, LLC (“TG”, “we,” “us” or “our”) wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through:

Websites operated by us from which you are accessing this Privacy Policy (the “Websites”);
Our social media pages and apps located at Instagram, X (Twitter) (collectively, our “Social Media Pages”); and
HTML-formatted email messages that we send to you that link to this Privacy Policy or other communications with you.

Collectively, we refer to the Websites, Social Media Pages and emails as the “Services.”

1. PERSONAL INFORMATION

1.1 “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:

Full Name
Billing address
Phone number
Email address
IP address (we may also derive your approximate location from your IP address)
User identification code and password
Payment card data

1.2 Collection of Personal Information

We and our service providers collect Personal Information in a variety of ways, including:

Through the Services: We collect Personal Information through the Services, for example, when you sign up for a newsletter, register an account to access the Services, contact customer service, or make a purchase.

1.3 We need to collect Personal Information in order to provide the requested Services to you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

1.4 Use of Personal Information

We and our service providers use Personal Information for the following purposes:

(a) Providing the functionality of the Services and fulfilling your requests.

To provide the Services’ functionality to you, such as arranging access to your registered account, and providing you with related benefits, special promotions, or customer service.
To respond to your inquiries and fulfill your requests, when you contact us or send us questions, suggestions, compliments or complaints, or when you request a quote for or other information about our Services.
To complete your transactions, process refunds, verify your information, and provide you with related benefits, special promotions, or customer service.
To send administrative information to you, such as changes to our terms, conditions, and policies.

(b) Providing you with our newsletter and/or other marketing materials and facilitating social sharing.

To send you marketing related emails, with information about our services, new products and other news about our company.
To facilitate social sharing functionality that you choose to use.

To analyze or predict our users’ preferences in order to prepare aggregated trend reports on how our digital content is used, so we can improve our Services.
To better understand your interests and preferences, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests.
To better understand your preferences so that we can deliver content via our Services that we believe will be relevant and interesting to you.

(d) Aggregating and/or anonymizing Personal Information.

We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual.

(e) Accomplishing our business purposes.

For data analysis, for example, to improve the efficiency of our Services;
For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements;
For fraud prevention and fraud security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
For developing new products and services;
For enhancing, improving, repairing, maintaining, or modifying our current products and services, as well as undertaking quality and safety assurance measures;
For identifying usage trends, for example, understanding which parts of our Services are of most interest to users;
For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; and
For operating and expanding our business activities, for example, understanding which parts of our Services are of most interest to our users so we can focus our energies on meeting our users’ interests.

1.5 Disclosure of Personal Information

We disclose Personal Information:

To our affiliates for the purposes described in this Privacy Policy
To our third party service providers, to facilitate services they provide to us
o These can include providers of services such as website hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.

1.6 Other Uses and Disclosures.

We also use and disclose your Personal Information as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:

To comply with applicable law and regulations
- This may include laws outside your country of residence.
To cooperate with public and government authorities
- To respond to a request or to provide information we believe is necessary or appropriate
- These can include authorities outside your country of residence.
To cooperate with law enforcement
- For example, when we respond to law enforcement requests and orders or provide information we believe is important.
For other legal reasons. To enforce our terms and conditions; and To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
In connection with a sale or business transaction
- In the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
With your consent or at your direction
- In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.

2. OTHER INFORMATION

2.1 “Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. The Services collect Other Information such as:

Browser and device information
Information collected through cookies, pixel tags and other technologies
Demographic information and other information provided by you that does not reveal your specific identity
Information that has been aggregated in a manner such that it no longer reveals your specific identity

2.2 Collection of Other Information.

We and our service providers may collect Other Information in a variety of ways, including:

Your browser or device
- Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
Cookies
- When you visit the Triplegangers.com website, we send one or more cookies to your computer or other browsing device. We use cookies to improve the quality of your experience, for storing your site preferences, improving search results and tracking user trends, such as how people surf the site. We also use cookies to determine if the user is logged in as a member or not.
- For information on your choices related to Cookies, please see our Cookie Policy.
Pixel tags and other similar technologies
- Pixel tags. Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of users of the Services (including email recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates.
- Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

2.3 Uses and Disclosures of Other Information.

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

3. SECURITY

3.1 We seek to use reasonable security measures (including physical, electronic and procedural measures) to help safeguard your Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

3.2 The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential and unique. We ask you not to share your password with anyone.

3.3 If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.

4. CHOICES AND ACCESS

4.1 Your choices regarding our use and disclosure of your Personal Information: We give you choices regarding our use and disclosure of your Personal Information for marketing purposes.

4.2 You may opt out from receiving marketing-related emails from us. If you no longer want to receive marketing related emails from us on a going-forward basis, you may opt out by clicking on the unsubscribe link in such emails.

4.3 We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out.

4.4 How you can access, change, or delete your Personal Information:

You can access and update certain Personal Information by logging on to the My Account page.
If you are unable to do so, or would like to request to access, correct, update, suppress, restrict, or delete Personal Information, object to or opt out of the processing of Personal Information (to the extent these rights are provided to you by applicable law), you may contact us in accordance with the “Contacting Us” section below. We will respond to your request consistent with applicable law.

5. THIRD PARTY SERVICES

5.1 This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

5.2 In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as a social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our Social Media Pages.

5.3 The Services may provide functionality allowing you to make payments to TG using third-party payment services. When you use such a service to make a payment to us, your Personal Information will be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use, and disclosure of your Personal Information.

6. USE OF SERVICES BY MINORS

6.1 The Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from individuals under 18 years of age.

7. JURISDICTION AND CROSS-BORDER TRANSFER

7.1 Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

7.2 In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.

8. UPDATES TO THIS PRIVACY POLICY

8.1 The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.

8.2 Any changes will become effective when we post the revised Privacy Policy on the Services. Please periodically review the most up-to-date version found at http://www.triplegangers.com/privacy-policy.

9. CONTACTING US

9.1 Triplegangers LLC is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.

9.2 If you have any questions about this Privacy Policy, please contact us at admin [at] triplegangers.com. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.